After You Launch
Objective: Congratulations on your new website! We will discuss project close-out and your ongoing support and partnership with Blackboard.
District Support Team
- Account Executive: Your Account Executive helps you navigate Blackboard's products and services to build a custom solution for your district's evolving communication and branding strategies.
- Client Success Manager: As a member of the Client Success team, the Client Success Manager (CSM) helps ensure you and your district are provided with the proper support needed to help you succeed. The CSM will also do check-ins to ensure your Blackboard services are running smoothly, and to support you by helping address any kind of questions or feedback that you might have.
- Premium Plus Project Manager: As a district option, the Premium Plus Project Manager will work as part of the district's Blackboard team to provide long term goals around services for training, consultation and/or creative options.
- Web Community Manager Support Team: Support 24/7 is provided and can be contacted at firstname.lastname@example.org or 855.742.5952.