Review District/School Social Media

  • You can view posts added through any of your social media applications using the Sociability tool.

    View Current Social Activity

    See all social media posts, or activity, listed throughout the school and district. You can also narrow the information by questions asked in the community, and by VIP posts.

    1. Click the Social button on the main menu.
    2. Click Activity from the secondary menu.

      Activity screen

    3. You can select or clear any of the schools in the district list.
    4. View a list of all the posts from Facebook and Twitter on the right.
      • To view the questions that people have for the schools or district, click Questions.

        Questions screen

        You can answer any posts from this page by clicking the Reply button, type the response, and then click Post.

      • To view the posts added by VIPs, click VIP.

        You can also reply to these posts.


    View What People Tweet About School or District

    From the Discover page, you can view all Twitter posts that mention the school or district.

    1. Click the Social button on the main menu.
    2. Click Discover from the secondary menu.

      Discover screen

    3. You can select or clear any of the schools in the district list.
    4. View a list of all the posts from Twitter on the right.

      You can answer any posts from this page by clicking the Reply button, type the response, and then click Post.


    Manage Your VIPs

    Find out who VIP’s for the school district are and how to add and delete someone as a VIP.

    1. Click the Social button on the main menu.
    2. Click from the secondary menu.

      VIPs screen

    3. You can select or clear any of the schools in the district list.
    4. Click on a VIP, to view the amount of followers and posts the individual has.
    5. To add a VIP:
      • You must know the person’s Twitter name or Facebook URL.
      • Click Add VIP.
      • Type in the person’s Twitter name or Facebook URL and click Search.
      • Click VIP.
    6. To delete a VIP:
      • Click on the VIP to remove from the list.
      • Click VIP on the bottom right.
      • Click the school the VIP follows.
      • Clear the school to remove the user as a VIP from that school.


    Track the Social Media Activity

    Review how active each Facebook and Twitter page is for each school. It will track the number of posts made by the school and how many followers each one has.

    1. Click the Social button on the main menu.
    2. Click Influence from the secondary menu.

      Track screen

      The page displays the stats for how many followers and posts each school has for Facebook and Twitter combined.

      • Click on an individual school to get a more in detail report for each Facebook and Twitter account.


    View Social Media through Blackboard Communication HQ app

    You can access any social media posts through the Blackboard Communications HQ app. You can reply to all types of comments, answer specific questions, and reply to specific VIPs set for Sociability.

    1. Select the Social Media icon from the Blackboard Communications HQ app.
    2. Select Activity.
    3. Select the type of posts to view:
      • Select All to see all that’s going on. The All page will show posts recently made on social media that that are being tracked.
      • Select Questions to only show posts that contain a question. This page starts with the most recent question posted on one of the pages/accounts being tracked by your district or school.
      • Select VIPs to only shows posts that were posted by a VIP, starting with the most recent post.
    4. Reply to any of the posts:
      • Select the post where you want a response.
      • Type the response and select Post.

    SMM HQ screen

    You can review your social media influence based on the number or followers, posts, and your VIP influence, plus you can discover when other pages link to your school, and add social media guidelines for your school.