Implementation Resources

  • Help Center

    Need help finding information or documentation on features and functions within your new site? Blackboard has an extensive Help Center for all editors of your website. From help articles to video tutorials to tips and tricks, you can find it all here:

    https://cerc.blackboard.com

    Interested in upcoming release information?

    Click here to access release notes

    Want to provide feedback on enhancement suggestions or vote on others' ideas?

    Talk to Us

    Technical Support

    Requests for Technical Support may be submitted in the following ways:

    Online Support Forum: behind.blackboard.com
    Email: wcmsupport@blackboard.com
    Phone: (855) 742-5952

    Creative Design Information

    Take a look at our award-winning template designs. From custom templates to pre-designed templates, you will refresh the look and feel of your brand new site.

    https://cerc.blackboard.com/creative

    Training Options

    Interested in purchasing additional training from Blackboard? Visit the Training section of our Community Engagement Resource Center:

    https://cerc.blackboard.com/training

    Read an overview of available session options in the Training Catalog