Preparing to Go Public: Domain Redirect

  • 1. At least two-three weeks before you are ready to redirect your domain to your new Blackboard website, provide your domain(s) and Technical Contact information to your Project Manager.

    2. Your Project Manager will submit a request to our Hosting Team to prepare the SSL Certificate and update your website so your domain will work properly once you complete the redirect.

    3. To validate your SSL Certificate for your domain, you will need to add a validation CNAME provided by your Project Manager (the CNAME will need to be added within 72 hours of receiving the email from your Project Manager). Amazon will then run a process to identify the validation CNAME is applied and release the SSL Certificate for your domain. 

    4. Once approved, your Project Manager will provide you with the details to update your CNAME or A-Record on your DNS to point your domain to your new website.

    Please note:

    Once you complete the domain updates on your end it may take up to 24 hours for the domain changes to propagate.

    It is also important to be aware if both internal and external DNS records need to be updated for the domain changes to reflect externally and internally within your district.

    Do not remove the initial validation CNAME from your DNS as it will allow for the SSL to renew in the coming years.