K12 Educational Services Survey

Thank you for agreeing to participate in this survey. This is your opportunity to share with us directly your experiences of working with the Blackboard Consulting Services team. The information you provide will be reviewed and will directly influence how Blackboard runs its business, let your voice be heard!

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* 1. Tell us about yourself

Organization name:

Your name:

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* 2. What was the date of your training?

Date / Time

Date

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* 3. What Product did you learn about

Web Community Manager (Schoolwires)

Mobile Communications App (ParentLink)

Mass Notification or Connect

Social Media Manager

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* 4. Name of Trainer:

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* 5. Where was your training conducted?

Online

Onsite at your location

At a Blackboard office

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* 6. Overall, how satisfied are you with this overall training experience?

Extremely satisfied

Satisfied

Dissatisfied

Extremely dissatisfied

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* 7. In your opinion, are there any recommendations you would give to improve the training experience?

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* 8. Please rank the following statements on a scale of 1 to 10. 10 indicates you Strongly Agree with the statement and 1 indicates you Strongly Disagree.

	1	2	3	4	5	6	7	8	9	10
The content was to the depth I expected	The content was to the depth I expected 1	The content was to the depth I expected 2	The content was to the depth I expected 3	The content was to the depth I expected 4	The content was to the depth I expected 5	The content was to the depth I expected 6	The content was to the depth I expected 7	The content was to the depth I expected 8	The content was to the depth I expected 9	The content was to the depth I expected 10
The content included examples that helped me better understand the subject matter	The content included examples that helped me better understand the subject matter 1	The content included examples that helped me better understand the subject matter 2	The content included examples that helped me better understand the subject matter 3	The content included examples that helped me better understand the subject matter 4	The content included examples that helped me better understand the subject matter 5	The content included examples that helped me better understand the subject matter 6	The content included examples that helped me better understand the subject matter 7	The content included examples that helped me better understand the subject matter 8	The content included examples that helped me better understand the subject matter 9	The content included examples that helped me better understand the subject matter 10
The facilitator engaged with the participants through meaningful communication	The facilitator engaged with the participants through meaningful communication 1	The facilitator engaged with the participants through meaningful communication 2	The facilitator engaged with the participants through meaningful communication 3	The facilitator engaged with the participants through meaningful communication 4	The facilitator engaged with the participants through meaningful communication 5	The facilitator engaged with the participants through meaningful communication 6	The facilitator engaged with the participants through meaningful communication 7	The facilitator engaged with the participants through meaningful communication 8	The facilitator engaged with the participants through meaningful communication 9	The facilitator engaged with the participants through meaningful communication 10
The facilitator was knowledgeable about the topic	The facilitator was knowledgeable about the topic 1	The facilitator was knowledgeable about the topic 2	The facilitator was knowledgeable about the topic 3	The facilitator was knowledgeable about the topic 4	The facilitator was knowledgeable about the topic 5	The facilitator was knowledgeable about the topic 6	The facilitator was knowledgeable about the topic 7	The facilitator was knowledgeable about the topic 8	The facilitator was knowledgeable about the topic 9	The facilitator was knowledgeable about the topic 10

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* 9. Please provide any additional comments or feedback associated with delivery of your training:

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* 10. Overall, how likely are you to recommend Blackboard Training Services?

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* 11. Would you like a manager to call you to discuss your experience?

Yes

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* 12. In the future, Blackboard may wish to publish your comments from this survey. Do we have your permission to publish your open-ended text and organization’s name?

Yes